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LAST UPDATED: 16 JULY 2026

Overview

Welcome to MY OWNERA. The terms “we,” “us,” and “our” refer to MY OWNERA. We operate this online store and website, including the related information, content, features, tools, products, and services (collectively, the “Services”). Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service (the “Terms”), together with the policies referenced in them, explain your rights and responsibilities when you access or use the Services or purchase from us. Please read them carefully.

By accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy. Purchases are also subject to our Return and Refund Policy. If you do not agree to these Terms, you should not use the Services.

Nothing in these Terms excludes, restricts, or overrides any rights or remedies that cannot lawfully be excluded under applicable consumer law.

Section 1 - Access and Accounts

You must have the legal capacity to enter into a binding contract to use the Services or make a purchase. If you are under the age of majority where you live, you may use the Services only with the involvement and authorization of a parent or legal guardian.

You may be asked to provide information such as your email address and billing, payment, and shipping details. You agree that information you provide will be accurate, current, and complete and that you have the right to provide and use it.

You are responsible for keeping your account credentials confidential and for activity carried out through your account, except to the extent that activity results from our failure to use reasonable security measures. Notify us promptly at hello@myownera.co if you believe your account has been accessed without authorization. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We make reasonable efforts to display and describe our products accurately. Colors and appearance may vary depending on your device, screen, and settings. Minor variations that do not affect the product’s essential characteristics may occur.

Product descriptions, availability, and prices may be updated before an order is accepted. We may discontinue products or limit quantities by person, household, geographic region, or jurisdiction where reasonably necessary, including for stock, legal, fraud-prevention, or operational reasons.

Nothing in this section limits statutory rights relating to products that are defective, unsafe, not as described, or otherwise not in conformity with the contract.

Section 3 - Orders

Submitting an order is an offer to purchase. An automated order acknowledgement confirms receipt of your order but does not necessarily mean that we have accepted it. A contract is formed when we send an order-confirmation or dispatch-confirmation email, depending on the checkout process used by the store.

We may decline or cancel an order before acceptance for a legitimate reason, including lack of stock, an obvious pricing or description error, suspected fraud or unauthorized payment, delivery restrictions, or legal requirements. If we cancel an order after taking payment, we will refund the amount paid using the original payment method.

Please review your order before submitting it. We may be unable to change or cancel an order once processing begins. This does not affect any statutory cancellation or withdrawal right, including rights available to eligible European Union consumers, or any rights under our Return and Refund Policy.

If we need to contact you about an order, we may use the email, billing address, or shipping address supplied at checkout.

Unless we expressly agree otherwise, products are sold for personal or household use and not for commercial resale.

Section 4 - Prices, Taxes, and Billing

The price charged will be the price shown when you place the order and will appear in your order confirmation. Where required by law, displayed prices include applicable VAT or similar sales taxes. Shipping costs and any other mandatory charges payable to us will be disclosed before you submit the order.

For international deliveries, customs duties, import taxes, brokerage charges, and similar charges imposed by the destination country may be payable by you unless we expressly state that they are included. These charges are outside our control.

Prices, discounts, and promotions may change before an order is placed. Separate promotion terms apply where provided; if they conflict with these Terms, the promotion terms govern for that promotion.

You agree to provide accurate and complete purchase and payment information and to keep account details current. By submitting payment information, you confirm that you are authorized to use the chosen payment method and authorize us and our payment providers to charge the amount disclosed at checkout.

Section 5 - Shipping and Delivery

Delivery dates and times are estimates unless we expressly agree to a guaranteed date. We are not responsible for delays caused by events outside our reasonable control, but we will comply with any mandatory rights you have in the event of delayed or failed delivery.

For consumer purchases, risk of loss or damage generally passes to you when you, or a person you designate other than the carrier, physically receives the goods. If you independently commission a carrier that we did not offer, risk may pass when the goods are delivered to that carrier, to the extent permitted by law.

Title to the goods passes as provided by applicable law and, where permitted, only after we receive payment in full.

Section 6 - Intellectual Property

The Services and their content, including our trademarks, brand elements, text, images, graphics, product reviews, video, audio, software, and overall design, are owned by or licensed to MY OWNERA and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-exclusive, and non-transferable right to access and use the Services for lawful personal and non-commercial purposes. Except where permitted by law or with our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit a material part of the Services.

MY OWNERA names, logos, product names, designs, and slogans are trademarks or protected brand identifiers of MY OWNERA or its licensors. Shopify’s names, logos, product names, designs, and slogans belong to Shopify or its licensors. No license to use any trademark is granted except as expressly stated.

Section 7 - Optional Tools

We may provide access to tools, applications, or features supplied by third parties. Unless stated otherwise, we do not control those tools and provide access to them subject to their providers’ terms and policies.

Your use of optional third-party tools is at your discretion. To the extent permitted by law, we are not responsible for third-party tools or for loss caused solely by a third party outside our reasonable control. Nothing in this section excludes liability that cannot lawfully be excluded.

New features and tools that we add to the Services may also be governed by these Terms and any additional terms presented when the feature is introduced.

Section 8 - Third-Party Links

The Services may contain links to or embedded functionality from third-party websites. We do not control and are not responsible for third-party content, products, security, availability, or privacy practices.

If you follow a third-party link, review that provider’s terms and policies before sharing information or completing a transaction. Questions or complaints about third-party products or services should be directed to the relevant provider, except where applicable law makes us responsible.

Section 9 - Relationship with Shopify

MY OWNERA is powered by Shopify, which provides the ecommerce platform used to deliver the Services. Sales made through our store are made directly between you and MY OWNERA; Shopify is not the seller of our products.

Shopify may provide hosting, checkout, payment, security, analytics, and related platform functions. Shopify’s responsibility for its own services is governed by the terms and laws applicable to Shopify. Nothing in these Terms excludes or limits any responsibility that MY OWNERA or Shopify cannot lawfully exclude.

Section 10 - Privacy

Our collection and use of personal information is described in our Privacy Policy. Shopify also processes certain personal information to provide and improve its platform. You can review Shopify’s Consumer Privacy Policy.

Information submitted through the Services may be shared with Shopify and other service providers and may be processed in countries other than the country where you live. Our Privacy Policy explains the purposes, legal bases where applicable, recipients, transfers, retention, and rights relating to personal information.

Section 11 - Feedback and User Content

If you submit ideas, suggestions, reviews, images, feedback, or other content (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, use, reproduce, adapt, publish, translate, distribute, and display the Feedback for operating, improving, and promoting the Services, for as long as the relevant rights are protected. This license does not transfer ownership of your Feedback to us.

You confirm that you own or control the necessary rights to the Feedback; that the Feedback is accurate where it states facts; that you have disclosed any compensation or incentive connected with it; and that our permitted use will not violate another person’s rights or applicable law.

We may moderate or remove Feedback that is unlawful, infringing, misleading, abusive, obscene, or otherwise violates these Terms. We are not obliged to keep Feedback confidential, pay compensation for it, or respond to it unless we separately agree otherwise.

Any mandatory moral, privacy, publicity, or data-protection rights remain unaffected.

Section 12 - Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors or inaccuracies relating to descriptions, prices, promotions, shipping costs, delivery times, or availability. We may correct information before an order is accepted.

If an error is identified after a contract has been formed, we will act in accordance with applicable law. We will not make a material change to an accepted consumer order without your agreement unless the law permits it. If we lawfully cancel an affected order, we will notify you and refund amounts already paid.

Section 13 - Prohibited Uses

You may use the Services only for lawful purposes. You must not use the Services to:

• Violate applicable international, national, regional, or local law;

• Infringe intellectual-property, privacy, publicity, consumer, or other rights;

• Harass, abuse, threaten, defame, discriminate against, or harm another person;

• Submit false, deceptive, fraudulent, or misleading information;

• Transmit malware, malicious code, spam, phishing, or unauthorized advertising;

• Impersonate another person or misrepresent your identity or affiliation;

• Collect or track personal information without a lawful basis and required notice;

• Circumvent access controls, security measures, rate limits, robot exclusions, or technical restrictions;

• Scrape, copy, extract, resell, or exploit a material part of the Services without authorization; or

• Interfere with the security, integrity, availability, or normal operation of the Services.

We may investigate suspected misuse and may suspend or restrict access where reasonably necessary to protect the Services, users, or third parties, subject to applicable law.

Section 14 - Automated Agents

This section applies if you deploy or enable software that takes autonomous or semi-autonomous action on your behalf to access or interact with the Services (an “Agent”).

An Agent must identify itself accurately, comply with published technical requirements, and must not disguise automated activity, bypass CAPTCHAs or access controls, evade blocking or rate limits, or falsely claim to be human. We may technically limit or block Agent access where necessary to protect the Services or enforce these Terms.

Where we publish a specific machine-readable or user-agent identification requirement, an Agent must follow it. Authorization for one type of automated access does not authorize other access or use.

Section 15 - Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate access to an account or feature if we reasonably believe you materially violated these Terms, created a security or fraud risk, or used the Services unlawfully. Where appropriate and legally required, we will provide notice and a reasonable opportunity to remedy the issue.

Termination of website or account access does not cancel an accepted order, remove payment obligations already incurred, or affect statutory rights. Provisions that by their nature should survive termination will remain effective, including intellectual property, Feedback licenses, liability, governing law, and accrued rights.

Section 16 - Warranties and Statutory Rights

Website content of a general informational nature is provided on an “as available” basis. We do not promise that the website will always be uninterrupted, error-free, or compatible with every device, although we will use reasonable care in operating the Services.

Products are supplied with the conformity, safety, title, and other warranties or guarantees required by applicable law. For eligible EU consumer purchases, this includes the applicable statutory legal guarantee for goods. Our product descriptions, express commitments, Return and Refund Policy, and mandatory law determine your product remedies.

To the fullest extent permitted by law, we disclaim only warranties that may lawfully be disclaimed. Nothing in these Terms limits rights relating to defective, unsafe, misdescribed, or non-conforming goods.

Section 17 - Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; intentional misconduct or gross negligence; liability under mandatory product-liability law; breach of a guarantee expressly given by us; or any other liability that cannot lawfully be excluded or limited.

Where German law applies, we are liable without limitation for intent and gross negligence. For ordinary negligence, we are liable for breach of an essential contractual obligation only to the extent of the loss that was foreseeable and typical when the contract was formed, except where a broader liability is required by law. An essential contractual obligation is one whose performance is necessary for the proper execution of the contract and on which a party may ordinarily rely.

Subject to the preceding paragraphs and to the extent permitted by law, we are not liable for indirect or consequential losses that were not reasonably foreseeable, or for business losses arising from a consumer’s use of the Services for commercial purposes.

Section 18 - Responsibility for Your Breach

You are responsible for losses and third-party claims to the extent they are caused by your intentional or negligent unlawful conduct, your material breach of these Terms, or your infringement of another person’s rights.

You are not required to compensate us for a loss to the extent that we caused or contributed to it, or where imposing that responsibility would be prohibited by consumer law. Nothing in this section creates an indemnity broader than applicable law permits.

Section 19 - Severability

If a provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply. The invalid provision will be replaced or interpreted only to the extent permitted by applicable law and in a manner that most closely reflects its lawful purpose. This section does not reverse any rule that prohibits reducing mandatory consumer rights.

Section 20 - Entire Agreement and No Waiver

These Terms and the policies expressly incorporated into them form the agreement between you and us regarding the Services and supersede earlier communications on the same subject, except for terms separately agreed in writing or statements that applicable law treats as binding.

If we delay or fail to enforce a provision, that does not waive the provision or our right to enforce it later. A waiver is effective only for the specific matter for which it is given.

Section 21 - Assignment

You may not assign contractual rights or obligations in a way that would prejudice us without our consent, except where applicable law permits assignment without consent.

We may transfer our rights or obligations as part of a merger, reorganization, sale of business, or transfer to an affiliate or service provider, provided the transfer does not reduce mandatory consumer rights. Where required by law, we will notify you before such a transfer takes effect.

Section 22 - Governing Law and Disputes

These Terms and contracts formed through the Services are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods, to the extent that this choice is permitted.

If you are a consumer, this choice of law does not deprive you of protections that cannot be excluded under the law of the country in which you have your habitual residence. You may bring proceedings in any court available to you under mandatory consumer-jurisdiction rules.

For disputes between us and a merchant, legal entity under public law, or person with no general place of jurisdiction in Germany, the courts at our registered place of business will have jurisdiction where a valid jurisdiction agreement is permitted.

Section 23 - Headings

Headings are included for convenience and navigation. They do not limit or change the meaning of these Terms.

Section 24 - Changes to These Terms

We may update these Terms to reflect changes to the Services, our practices, or applicable law. The current version and its “Last updated” date will be posted on this page.

Material changes will apply prospectively from the stated effective date, and we will provide notice where required by law. Changes will not retroactively alter an order or contract already accepted unless you agree or applicable law permits the change.